Shipping policy

Shipping Policy

Website: dofehand.myshopify.com

Thank you for shopping with [DOFE]. We are committed to delivering your handcrafted products safely and on time.

1. Order Processing

All orders are processed within 6-7 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
Since our products are handmade, some items may require additional preparation time.

2. Shipping Time

Estimated delivery times:

Within India: 14-15 business days
International Orders: 15-20 business days

Delivery time may vary depending on location, courier services, and unforeseen delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order size.
Sometimes we may offer free shipping promotions on selected orders.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package.

5. Delayed or Lost Packages

While we work with reliable courier partners, delays may occur due to weather, holidays, or logistics issues.
If your order is delayed or lost, please contact us and we will help resolve the issue as soon as possible.

6. Incorrect Address

Please make sure your shipping address is correct before placing the order.
We are not responsible for packages delivered to incorrect addresses provided by customers.